What is Rannkly?
Rannkly is an all-in-one online reputation management tool for businesses that provides access to a vast array of tools and features for managing customer reviews, social media, marketing, and customer service.
Features
Review Management
- Collect, monitor, analyze, and respond to customer reviews with advanced AI assistance
- Enhance sales by ranking higher and drawing more clientele
- Manage and respond to feedback through a unified inbox
- Gain critical insights from reviews to foster exceptional customer experiences
- Address and respond to all business inquiries from a single comprehensive inbox
- Ascertain industry standing and harness competitive intelligence to secure a strategic advantage
- Leverage AI-powered automated responses to efficiently respond to customer reviews
Social Media Management
- Boost sales and enhance brand presence with AI-powered tools
- Expand social media reach across all locations with advanced solutions for mass publishing, vigilant brand monitoring, and detailed analytics reporting
- Compose, personalize, schedule, and publish posts in bulk to keep the audience engaged and content strategy on point
- Maintain a convenient overview and interaction with the audience through a centralized inbox, streamlining the response process
- Deploy AI to provide timely and appropriate responses to customer comments across all social media channels, enhancing interaction and customer satisfaction
Campaign Management
- Maximize marketing strategy with an integrated management platform designed to streamline and orchestrate all campaign activities across multiple channels
- Directly engage with customers through instant, high-open-rate SMS campaigns that are personal, effective, and tailored to deliver just the right message at the right time
- Explore the vast potential of WhatsApp, a messaging giant with worldwide reach, to connect with customers in a highly effective and conversational manner
- Streamline marketing efforts with automation, setting up drip campaigns, behavioral triggers, and scheduled newsletters that keep subscribers engaged and informed
- Access a diverse collection of ready-to-use messaging templates that will accelerate campaign setup, while still allowing room for customization
Messaging Management
- Dive into an overview of complete messaging management that brings the entire communication landscape into focus
- Break down barriers between different messaging platforms with a Unified Inbox, designed to simplify workflow
- Organize and manage contacts like a pro, with advanced filtering and profiling tools that allow categorizing and segmenting customer information effectively
- Turbocharge customer interactions with intelligent chatbots
Ticketing Management
- Resolve concerns proactively and maintain the highest levels of customer satisfaction with real-time issue management
- Leverage powerful analytics to uncover trends and patterns in customer support requests
- Create a bespoke support ecosystem with custom integrations that fit unique business processes
- View every customer complaint as an opportunity to impress and retain
- Elevate support with ticket automation capabilities, ensuring that each customer query is acknowledged and routed to the right team instantly
Rannkly Forms
- Simplify data gathering with Rannkly Forms - the fun, fuss-free way to collect the information you need
- Design customer complaint forms with not just functionality, but empathy
- Engage customers with surveys that demand attention instead of indifference
- Open a window to customers' thoughts with feedback forms designed to make every voice heard
Website Widgets
- Elevate website functionality and appeal with a range of user-friendly website widgets
- Connect and convert with social widgets
- Build trust with authentic reviews
- Intelligent interactions that convert with chatbots
- Forms that invite participation
- Real-time engagement, real results with live chat
Pricing
Rannkly offers a range of pricing plans tailored to meet the needs of businesses of all sizes. From free plans to enterprise-ready solutions, Rannkly has a plan that's right for you.
Helpful Tips
- Integrate Rannkly with your favorite platforms to simplify the process of automatically acquiring new reviews, enhancing online visibility, engaging with all customers, and boosting revenue.
- Use Rannkly's review management tools to collect, monitor, analyze, and respond to customer reviews with advanced AI assistance.
- Leverage Rannkly's social media management tools to expand social media reach across all locations with advanced solutions for mass publishing, vigilant brand monitoring, and detailed analytics reporting.
Frequently Asked Questions
- What is Rannkly? Rannkly is an all-in-one online reputation management tool for businesses that provides access to a vast array of tools and features for managing customer reviews, social media, marketing, and customer service.
- How does Rannkly's review management tool work? Rannkly's review management tool collects, monitors, analyzes, and responds to customer reviews with advanced AI assistance, helping businesses to enhance sales and improve customer satisfaction.
- What is the benefit of using Rannkly's social media management tool? Rannkly's social media management tool helps businesses to expand their social media reach across all locations, improve brand awareness, and track performance with advanced solutions for mass publishing, vigilant brand monitoring, and detailed analytics reporting.
