What is CX Assist?
CX Assist is an AI-driven platform that provides access to a vast array of AI technologies for various needs, including instant reply to emails using AI-powered email responses to save time, increase customer satisfaction, and drive more sales.
Features of CX Assist
Train the AI
Train the AI using your website URL or previously sent emails to match your brand's tone perfectly. You can also upload files or connect to Google Drive and OneDrive for added flexibility.
Set the Rules
Take control of your sales email workflow with personalized rules, including personality, urgency, and keywords to assign emails to human representatives or our intelligent AI assistant.
Sit Back and Relax
Once your knowledge base is uploaded and rules are set, our powerful email assistant takes over – freeing up your team's time to focus on high-impact activities.
How to Use CX Assist
CX Assist can help you in various ways, including:
Sales Team
Instantly reply to inbound sales inquiries with personalized responses based on trained data, ensuring no potential client is left waiting.
Customer Support
Automate responses to frequently asked questions, helping your support team handle routine queries efficiently while focusing on complex issues.
Freelancers/Solopreneurs
Automate routine client communication by instantly addressing common inquiries, allowing you to focus on more important tasks.
Marketing Agencies
Respond immediately to client emails regarding campaign updates or requests, ensuring smooth communication and timely responses.
Service-Based Businesses
Reactivate your dormant client database by engaging and nurturing past clients with AI-driven responses, encouraging them to set up appointments and re-engage with your services.
E-commerce
Automatically respond to customer inquiries and provide real-time support, improving customer satisfaction and driving more sales.
Pricing
CX Assist offers a simple and transparent pricing plan, with three options:
Free
Our "perpetual trial" plan, great for taking CX Assist for a test-drive. (50 emails/mo)
Pro
All the basics for small business and solo entrepreneurs. (5,000 emails/mo)
Scale
For larger businesses with high-volume email needs. (50,000 emails/mo)
Frequently Asked Questions
What is CX Assist and what does it do?
CX Assist is an AI assistant for your inbox. After you train the AI with your own content, it will reference it in all responses to your prospects and customers, ensuring a timely and accurate response.
How does CX Assist use AI to respond to emails?
We leverage the latest AI technology by allowing it to read and answer your emails the same way that a human would, based on the information you train it with.
What are pre-set personas and how do they work?
There are 3 pre-set personas: Generalist, Support, and Sales. The Generalist will not have any specific approach to how it handles responses, and will be neutral in its disposition. The support persona will be more customer-centric, empathetic and focused on the needs of the customer. The Sales persona will leverage sales best practices and direct the prospect or customer to action.
Do I need a credit card for the free plan?
You can sign up for a free account without needing to use a credit card.
How do I set up CX Assist to manage my email account?
It’s simple! All you have to do is sign in with your Google or Microsoft account, provide permission when prompted, train CX Assist with your business content, and turn it on.
