What is Stylo?
Stylo is a Zendesk AI assistant that helps companies save time by automatically solving Zendesk tickets with AI. It provides a Zendesk AI assistant in every language, allowing agents to focus on more complex tasks.
Features of Stylo
- Solve 70% of Tier 1 tickets with 1 click
- Automatically generate unique replies from your internal and/or external Guide Help Center
- Translate messages to and from any language
- Standardize agent tone when communicating with customers
- Increase efficiency with a Zendesk AI assistant for every agent
How to use Stylo
Stylo integrates with Zendesk to automatically solve tickets faster. It can also integrate with Shopify to pull customer information and automatically reply to and resolve select categories of tickets.
Pricing of Stylo
Stylo is priced right for your team, starting at $15/agent per month. You can see the pricing details and try Stylo free for 14 days, no credit card required.
Helpful Tips for Using Stylo
- Use Stylo to pinpoint gaps in the team's knowledge or training and find room for process improvements.
- Leverage Stylo's "use my input" feature to save time on writing responses.
- Take advantage of Stylo's integration with ChatGPT to streamline your process and reduce SLA time responses.
Frequently Asked Questions
- What is Stylo's integration with Shopify? Stylo's integration with Shopify allows it to automatically pull customer information and automatically reply to and resolve select categories of tickets.
- Is Stylo worth the investment? Yes, Stylo is worth every penny for its performance and pricing, especially for smaller companies.
- How does Stylo improve customer experience? Stylo helps improve customer experience by providing insightful responses and elevating workflow, leading to a positive impact on time spent on tickets.